News From Hartgen Consultancy.

Hi to all

This blog post will quickly update you on recent events here at Hartgen Consultancy. It is being distributed to our email lists of relevance to the topics about to be discussed.

We've recently changed our telephone numbers for both the UK and the US. Please review our Contact US page on this site for details. As from this point, you should receive these details on all email messages being sent out including orders.

Next week, our training course in the use of the Everything program will take place. Anyone who has purchased this should by now have received full joining instructions.

Our scripts for the Zoom conferencing client are being updated week by week. Recently added was better support for waiting room access so we alert you in two ways: either if someone has entered or left a waiting room, and also whether you are in a waiting room awaiting admission to a meeting.
There is also the possibility that soon the scripts will support close captioning for those people who would like to submit and review text associated with that.

Now to Leasey. We hope soon to be releasing a new update. This has caused some complications because of a regression in the JAWS 2020 product concerning keyboarding. Vispero are very aware of the problem and are actively working on it, but we think we have a workaround for the time being.

The update to Leasey will include a feature expanding our ability to create web page Favourites. Placing them in different folders will be easily possible.
We hope to release this update next week assuming no other problems arise.

Now to training courses.

We've had suggestions for training courses from a large number of people, falling into two areas.

The first is using the Zoom conferencing client. We are fully aware that there are excellent free resources available, and from the outset we've always promoted those and will continue to do so. But they were prepared prior to many of the advancements in the JAWS scripts. Further, there are a large number of features which are not covered, including waiting room access, efficient ways to find users with raised hands, Zoom Phone and many other such areas. If anyone would be interested in such a course, do let us know and then a decision will be made as to whether we go ahead with it. We did hold back on this because of the various resources already available as there is no sense in duplicating what is already very good. But the number of enquiries mean that we need to put the idea out there.
If such a training course was to be available, we would need to do it fairly quickly.

The second suggestion is a training course on the effective use of the ElBraille. This is one which hasn't been attempted as far as we know, but it would very much depend upon how much interest there was in this.
Again, if there is such interest, let us know.

In closing, we would like to thank you for your patience in the response to technical support calls. As has been mentioned before, the work since the pandemic has doubled. But as of this moment, most things seem to be up-to-date. If you do need assistance, let us know and a time can be arranged with you if the query cannot be solved by Email.

Stay well and safe!